Effective Date: January 1, 2026

Welcome to Quality & Productivity Solutions, Inc. (QPS). These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of this website.

These Terms apply to all visitors, users, clients, and others who access or use our website and services. We may update these Terms from time to time, and any changes will become effective immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

1. About QPS

Quality & Productivity Solutions, Inc. (“QPS,” “we,” “our,” or “us”) provides professional consulting, training, certification preparation, quality management, process improvement, Lean Six Sigma, ISO implementation, AI training, and related business improvement services.

The information provided on this website is intended for general informational purposes only and should not be considered professional, legal, financial, or regulatory advice.

2. Use of Our Website

By using this website, you agree that you will:

  • Use the website only for lawful purposes.
  • Provide accurate information when submitting inquiries or registration forms.
  • Not interfere with the operation or security of the website.
  • Not attempt unauthorized access to any part of the website, servers, or databases.
  • Not copy, scrape, reproduce, distribute, or exploit website content without our written permission.

We reserve the right to restrict or terminate access to users who violate these Terms.

3. Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to:

  • Text
  • Training materials
  • Graphics
  • Logos
  • Videos
  • Images
  • Downloads
  • Documents
  • Course materials
  • Website design

is the exclusive property of Quality & Productivity Solutions, Inc. and is protected by applicable copyright, trademark, and intellectual property laws.

You may view or download content solely for your personal, educational, or internal business use.

You may not:

  • Reproduce our materials.
  • Modify our content.
  • Sell or redistribute our materials.
  • Use our trademarks without written authorization.

4. User Submissions

If you submit feedback, testimonials, comments, suggestions, forms, or other materials through our website, you grant QPS a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for business and marketing purposes, unless otherwise agreed in writing.

You represent that your submissions do not violate the rights of any third party.

5. Professional Services Disclaimer

Our consulting and training services are designed to assist organizations in improving quality systems, operational performance, ISO compliance, leadership development, and business processes.

However:

  • Results may vary between organizations.
  • Certification decisions are made solely by accredited certification bodies.
  • QPS does not guarantee certification approval, regulatory acceptance, increased profits, or specific business outcomes.

Implementation success depends on each organization’s commitment, resources, and operational practices.

6. Training & Educational Content

Training materials, webinars, workshops, and online resources are provided for educational purposes only.

Participation in a course does not automatically grant certification unless specifically stated.

Certificates of completion may be issued where applicable after meeting program requirements.

7. Online Payments

If you purchase consulting services, training programs, or other offerings through our website:

  • Prices are subject to change without prior notice.
  • Payments must be made using approved payment methods.
  • Additional taxes or processing fees may apply where required.
  • Refund eligibility is governed by the specific service agreement or course registration policy.

QPS is not responsible for payment processing errors caused by third-party payment providers.

8. Third-Party Websites

Our website may contain links to third-party websites, software platforms, certification bodies, or external resources.

These links are provided solely for convenience.

QPS does not:

  • Endorse third-party content.
  • Control third-party websites.
  • Guarantee the accuracy of third-party information.
  • Accept responsibility for external services or privacy practices.

Your use of third-party websites is entirely at your own risk.

9. SMS Messaging Terms & Compliance

Effective Date: January 1, 2026

By providing your mobile phone number and opting in, you agree to receive SMS messages from Quality & Productivity Solutions, Inc. These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Training reminders
  • Registration updates
  • Service notifications
  • Customer support communications
  • Promotional messages (where permitted)

Opt-Out

You may unsubscribe at any time by replying:

STOP

You will receive a confirmation message, and no additional SMS messages will be sent unless you opt in again.

Support

Reply:

HELP

or contact our support team through our website contact form.

Message Frequency

Message frequency varies depending on your interactions with QPS.

Message & Data Rates

Standard message and data rates may apply based on your wireless carrier.

Supported Carriers

Supported carriers include, but are not limited to:

  • AT&T
  • Verizon
  • T-Mobile
  • Sprint
  • Regional U.S. wireless carriers

Carrier participation may vary.

Carrier Liability

Wireless carriers are not responsible for delayed or undelivered messages.

Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to participate in our SMS program.

Privacy

Your personal information will be handled in accordance with our Privacy Policy.

Our SMS communications are designed to comply with applicable TCPA and CTIA messaging guidelines.

10. Accounts & Security

If you create an account or register for services:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activities occurring under your account.
  • Notify us immediately if you suspect unauthorized use.

We reserve the right to suspend accounts involved in fraudulent or unauthorized activity.

11. Disclaimer of Warranties

This website and all services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, QPS disclaims all warranties, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy
  • Availability
  • Non-infringement

We do not guarantee uninterrupted access, error-free operation, or that the website will always be free of viruses or other harmful components.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Quality & Productivity Solutions, Inc. shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

  • Website use
  • Training participation
  • Consulting services
  • Third-party services
  • Loss of business
  • Lost profits
  • Data loss
  • Business interruption

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless Quality & Productivity Solutions, Inc., its employees, officers, consultants, contractors, and affiliates from any claims, damages, liabilities, expenses, or legal fees resulting from:

  • Your misuse of the website.
  • Your violation of these Terms.
  • Your infringement of any third-party rights.

14. Termination

We reserve the right to suspend or terminate access to our website or services without prior notice if we believe these Terms have been violated or if necessary to protect our business, users, or legal interests.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Washington.

16. Changes to These Terms

Quality & Productivity Solutions, Inc. reserves the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised Effective Date.

Your continued use of our website following any updates constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.

Quality & Productivity Solutions, Inc. (QPS)

Website: https://qpsinc.com/