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About QPS

Quality & Productivity Solutions, Inc.

Building World Class Organizations Through Learning, Innovation & Performance

For nearly 30 years, QPS has helped organizations strengthen quality, productivity, processes, compliance, operational excellence, leadership, cost control, and digital transformation. Our programs are designed by industry experts and delivered in person, online, onsite, blended, or fully customized formats, all built to produce measurable business results.

1996Founded
400+Courses Delivered
9Training Pillars
GlobalClient Reach

Who We Are

QPS is an international consulting, training, and auditing firm headquartered in Marlborough, Massachusetts. Every program we offer is practical and hands on, created by experts who bring decades of real business experience into the classroom.

Organizations in manufacturing, healthcare, medical devices, pharmaceuticals, aerospace, automotive, software, government, education, and service industries rely on QPS to develop their people and strengthen their performance.

What We Do

Complete solutions for every stage of organizational growth.

Consulting

We help organizations improve processes, raise performance, build effective systems, and develop stronger leaders. Every engagement is tailored to your goals and challenges.

Training

Practical, high impact training delivered online or onsite. With more than 400 courses, we give teams real skills that lead to real results.

Auditing

Independent expert audits that improve compliance, quality, productivity, and customer satisfaction throughout your organization.

Our Training Categories

Nine practical pillars that cover the full range of organizational capability. Select any category to see every topic.

01

Business Improvement

Lean, Six Sigma, and Operational Excellence programs that drive continuous improvement, eliminate waste, and support decisions based on data.

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Our Expertise

  • Lean Manufacturing & Lean Enterprise
  • Six Sigma Green & Black Belt
  • Lean Six Sigma Master Black Belt
  • Kaizen Events & Continuous Improvement
  • Operational Excellence
  • Process & Value Stream Mapping
  • DMAIC Methodology
  • Root Cause Analysis
  • Statistical Process Control (SPC)
  • Measurement System Analysis (MSA)
  • Design of Experiments (DOE)
  • Cost Reduction & Productivity
  • Total Productive Maintenance (TPM)
  • 5S, Visual Management & Standard Work
  • Overall Equipment Effectiveness (OEE)

Benefits

  • Lower operating costs and less waste
  • Higher productivity and profitability
  • Greater customer satisfaction
  • A lasting culture of continuous improvement
02

ISO & Related Standards

Build world class management systems. We have trained thousands of professionals worldwide to implement, audit, and improve international standards.

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Standards

  • ISO 9001 Quality Management
  • ISO 14001 Environmental Management
  • ISO 45001 Health & Safety
  • ISO 13485 Medical Devices
  • ISO 27001 Information Security
  • ISO 42001 AI Management Systems
  • ISO 22301 Business Continuity
  • ISO 50001 Energy Management
  • ISO 55001 Asset Management
  • AS9100 Aerospace
  • IATF 16949 Automotive
  • TL 9000 Telecommunications
  • NQA 1 Nuclear Quality Assurance
  • GMP, GxP & ESG Programs

Services

  • Awareness Training & Implementation
  • Internal & Lead Auditor
  • Risk Based Thinking
  • Transition Training
  • Documentation Development
  • Gap Assessments & Management Review

Benefits

  • International compliance
  • Stronger customer confidence
  • Reduced business risk
  • Better operational control
03

FDA, Regulatory & Compliance

Stay compliant in highly regulated industries while improving quality and efficiency across the life sciences.

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Training Areas

  • FDA Quality System Regulation (21 CFR Part 820)
  • FDA Medical Device Requirements
  • Pharmaceutical GMP & EU MDR
  • GCP, GLP & GDP
  • CAPA Systems
  • Risk Management & Design Controls
  • Process & Computer System Validation
  • Supplier Quality
  • Inspection Readiness
  • Documentation Practices
  • Complaint Handling
  • Audit Preparation
  • ISO & FDA Integration

Industries

  • Medical Devices & Pharmaceutical
  • Biotechnology & Healthcare
  • Food Manufacturing
  • Life Sciences
04

Project Management, Agile & Scrum

Develop project leaders who deliver strategic initiatives on time, on budget, and in line with business objectives.

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Training Programs

  • Project Management Fundamentals
  • PMP & CAPM Exam Preparation
  • Program & Portfolio Management
  • Agile Master & Scrum Master
  • Product Owner
  • Kanban & SAFe
  • Hybrid Project Management
  • Risk Management & Scheduling
  • Earned Value Management
  • Stakeholder Management
  • PMO Development

Benefits

  • Better project delivery
  • Stronger team collaboration
  • Reduced project risk
  • Greater organizational agility
05

AI, Data Science & Quantum

Prepare your organization for what comes next. Adopt AI safely and build practical applications that solve real business problems.

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Artificial Intelligence

  • Generative AI & Tools
  • ChatGPT, Copilot & Gemini for Business
  • AI Strategy & Leadership
  • AI Management Systems (ISO 42001)
  • AI in Quality & Product Development
  • AI Risk Management
  • AI in Project Management
  • AI Prompt Engineering
  • AI for Managers & Engineers

Data Science

  • Data, Business & Predictive Analytics
  • Machine Learning
  • Data Visualization
  • Power BI & Tableau
  • Python & SQL
  • Statistics & Business Intelligence

Quantum Computing

  • Quantum Computing Fundamentals
  • Quantum Algorithms
  • Business Applications
  • AI & Quantum Integration
06

Soft Skills & Leadership

Develop leaders who perform. Organizations thrive when their leaders communicate clearly, inspire others, and grow their people.

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Leadership Programs

  • Modern Leadership in the Age of AI
  • New Manager Development
  • Supervisory Skills
  • Strategic Thinking
  • Emotional Intelligence
  • Change Management
  • Coaching & Mentoring
  • Decision Making
  • Performance Management
  • Team Building

Professional Skills

  • Communication & Presentation
  • Negotiation & Conflict Resolution
  • Customer Service
  • Time Management
  • Critical Thinking & Problem Solving
  • Facilitation & Business Writing
  • Meeting Management
  • Influencing Without Authority
07

Operations

Manufacturing, Supply Chain, and Business Operations training that improves efficiency all the way from suppliers to customers.

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Manufacturing

  • Manufacturing Excellence
  • Production Management
  • Process Optimization
  • Capacity Planning
  • Manufacturing KPIs

Supply Chain

  • Supply Chain Professional (APICS)
  • Procurement & Purchasing
  • Inventory & Warehouse Management
  • Logistics & Demand Planning
  • Supplier Management
  • Global Supply Chain

Operations

  • Business Operations & Strategy
  • Performance Measurement
  • Process Management
  • Service Operations
  • Cost Management
08

IT & Cybersecurity

Protect your organization in a digital world. Build the skills needed to defend your most critical information.

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Training Areas

  • Cybersecurity Awareness
  • Information Security
  • ISO 27001
  • NIST Cybersecurity Framework
  • Risk Assessment
  • Business Continuity & Disaster Recovery
  • Cloud Security
  • Data Privacy
  • Incident Response
  • Secure Software Development
  • AI Security & Zero Trust
  • Identity & Cyber Risk Management

Benefits

  • Reduced cyber risk
  • Stronger regulatory compliance
  • Greater business resilience
  • Protection of critical assets
09

ASQ Certification Prep

Advance your career. Thousands of professionals have prepared for ASQ certifications through our expert led programs.

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Certification Programs

  • Certified Quality Engineer (CQE)
  • Manager of Quality & Organizational Excellence (CMQ/OE)
  • Certified Quality Auditor (CQA)
  • Six Sigma Green Belt (CSSGB)
  • Six Sigma Black Belt (CSSBB)
  • Certified Reliability Engineer (CRE)
  • Calibration Technician (CCT)
  • Quality Technician (CQT)
  • Biomedical Auditor (CBA)
  • HACCP Auditor (CHA)
  • Pharmaceutical GMP Professional (CPGP)
  • Supplier Quality Professional (CSQP)
  • Software Quality Engineer (CSQE)

Why Choose QPS

  • Nearly 30 years of global training and consulting experience
  • 400+ instructor led and customized courses
  • IACET Accredited Provider of Continuing Education Units (CEUs)
  • PMI Authorized Training Partner (ATP)
  • PECB Partner for ISO, Cybersecurity, and AI certifications
  • Expert instructors with extensive real world consulting experience
  • Flexible onsite, virtual, and hybrid delivery
  • Training tailored to your organization’s goals and challenges

Industries We Serve

Our expertise reaches well beyond any single industry, because the principles of quality, productivity, process excellence, and continuous improvement apply everywhere.

HealthcareMedical DevicesPharmaceuticalsBiotechnologyManufacturingAerospaceAutomotiveElectronicsSoftwareGovernmentDefenseUtilitiesFinancial ServicesHigher EducationEnergyConsumer ProductsFood & BeverageTelecommunicationsProfessional Services

Accreditations & Partnerships

QPS is recognized internationally for training that meets the highest standards of instructional quality. Our IACET accreditation confirms that we comply with the ANSI/IACET Standard and are authorized to issue the IACET CEU.

IACETAccredited CEU Provider
PMIAuthorized Training Partner
PECBISO, Cyber & AI Partner

QPS delivers more than training

We help organizations build capable people, stronger processes, compliant systems, innovative cultures, and lasting business excellence. If your organization is committed to excellence, QPS is the partner to help you achieve it.

Download QPS General Brochure